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Digital Thoughts
        

Buyerzone - Doing Lead Gen Right
by Jay Weintraub

As much as I’d like to think I know about lead generation and lead generation companies, each day it seems I learn of a lead generation company and/or vertical that I didn’t know before. Reading alarm:clock a few days ago, I had the experience of both learning about new verticals and learning about a new company happen all at once. Potentially even more disturbing for a self-described lead gen guy is that this company is anything but new. Founded in 1992, this company is almost older than some of the people working in the Internet space. The company, Buyerzone, made news because of its acquisition by Reed Business Information.

The acquirer, Reed Business, might not sound familiar to many, but it’s a company that has revenues exceeding $2 billion dollars with operations across five continents. Its Business Information group, the one responsible for acquiring Buyerzone, is, according to the their site, North America's largest business-to-business information provider, with more than 80 market-leading publications and 55 Websites, along with a range of services that includes tradeshows. Those in the Internet advertising space might not read Spec Check or Construction Digest, but certainly those residing in Los Angeles have seen a copy of their entertainment publication Variety.

If, like me, you have not heard of either company before the sale, there is a good reason. Both companies operate business to business. The company was founded in 1992, but looking through the press releases, the company received funding in 1999. Looking at archive.org, the site started out more as an information site on office related topics – a cross between a directory and guide. Between 1998 and 2000, the company refined its offering and went from a resource to lead generation. Instead of simply providing free content on all their categories and sending users elsewhere to shop, they started offering users free quotes and sending them to forms.

Impressively, Buyerzone hit profitability in 2002, something that we expect for lead generation to consumers but not necessarily for business purchasing which was surely impacted quite heavily from the events in September 2001. In 2004, new investor Bessemer Venture Partners and existing investor Commonwealth Capital Ventures bought an ownership stake of the company via an acquisition of outstanding shares. Buyerzone had a bevy of other investors, including BancBoston Ventures, Flagship Ventures and Women's Growth Capital Fund.

Besides their early history and early adoption of lead generation, the sheer number of verticals in which it operates make Buyerzone intriguing. In the consumer facing lead generation market – verticals such as mortgage, online education, auto finance, and pay day loans, almost no company has a sales channel in all of them. This is the John Demayo wide and deep concept. Those marketing to consumers often do one vertical very well (going deep) but cannot translate that success across other verticals. Or, companies can have moderate success across a number of verticals (going wide) but do not become a top player in any of those verticals.

In the consumer lead generation space, that shown most across the net, we see many more companies that focus on one, to a handful, of verticals and fewer like Reply.com and MatchMaven.com that offer a sizable amount. Compare either of the latter to Buyerzone, though, and prepare to be overwhelmed. Not only does Buyerzone offer lead generation for such areas as ATM Machines and Forklifts, they have at least one buyer and custom fields for each. It’s no wonder the Reed purchased them. It provides the perfect platform for the companies that subscribe to and advertise in their publications. Buyerzone was already quite profitable from the inferences on its web site, just imagine what could happen as they increase the number of lead buyers in each vertical.

Had Reed not purchased Buyerzone, I could imagine it being attractive to any number of companies in the business to consumer space. There is no doubt that affiliates of AzoogleAds, who is definitely working on their own strategy to succeed across multiple verticals, wouldn’t jump for the chance to promote such a diversified product set; they could do what they do best, find niches of traffic instead of their being a constant epic battle for the same offers. Imagine too, Buyerzone launching a Buyerzone leads product that speak to direct marketers in the consumer lead gen space and acts like Leadpoint does for mortgage; Buyerzone could become the clearing house for a large number of verticals. There are just a lot of things that can be done, and it’s encouraging to see new, for us, ground being broken.

Add to: Digg this Digg  | 

Jay Weintraub
Director of Market Strategy
Revenue.net
http://www.revenue.net
e: jweintraub@revenue.net
http://www.repvine.com/members/jayweintraub/

Share your Comments
insightful- i curious what their annual revenues/gross margin are-

Posted by: Burt Banana   Date: December 07, 2006
URL:
181124

another good article, keep up the nice work Jay!

Posted by: anonymous   Date: December 07, 2006

181129

Interesting read. There is a company I used to work for that was in a related industry (B2B Leads) called DirectoryM.com. They do the same thing in a b2b directory type setting.

Posted by: John Kim   Date: December 11, 2006
URL:
181163

BuyerZone definitely lead the way when it comes to online lead generation, but unfortunately they can't take on new partners in many of their categories because they have hit limits for what they can generate. Also, they now let partners pay to advertise on their merchant landing forms biasing merchants before they are even finished filling out the request. The most service-damaging mistake they have made though is putting links for numerous other unrelated categories on every landing page encouraging merchants to sign up for multiple lead categories effectively diluting the quality of their leads; a merchant may come to the site looking for payroll services for instance, but then fill out forms for an ATM, website design, and credit card processing just to see what the going rates are even though they aren't really interested.

Our company used to use Buyerzone but got fed up with prospects not ansering the phone or complaining of dozens of providers calling, but we found another site, www.ProposalPortal.com that offers better quality prospects and we have experienced far better closing rates through them, plus they actually contact us regularly and answer questions we ask them rather quickly; it was impossible to get ahold of anyone at buyerzone when we were with them. They also have some kind of superuseful online portal where you can distrbute leads among your sales agents, set daily & monthly leads caps for each agent with the ease of dragging rep icons and drop down menus. If you're looking for qualified prospective merchants, I'd suggest taking a look at proposalportal.com

Posted by: Ryan Conrad   Date: September 27, 2007

194634

Great synopsis. Another up-and-comer in the b2b marketplace that you may be interested in checking out is VendorSeek.com.

Posted by: Tim   Date: January 17, 2008

200945

It's a game of inches. There are no silver bullets in today's lead generation. You need to do lots of little things right. Once you get a lead, nurture it until it becomes a client.

Posted by: car title loans california   Date: December 22, 2011
URL: http://www.cartitleloans.net/locations/car-title-loans-california.html
242953


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