Digital Thoughts
by Jay Weintraub 

We’re two weeks into the New Year, but unlike years past, this year doesn’t feel the same as the other beginnings of new years. I mean, all signs suggest that it should be the same. There were plenty of New Year’s parties. Even though it’s the 13th of January, people are still sluggish getting back to work. There are gift baskets still on desks and gifts just arriving. The press was filled with year in review articles. All told it seems like any other year. But something is still different, even missing.


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When I think back to the end of other years, two things strike me. The first is the overwhelming sense to hit monthly, quarterly, and year-end targets. The second is the glut of holiday promotions that fill up ones inbox. This year, as with years past, the end came quickly. One day it was Ad-Tech. The next it was New Year’s Eve. In times both good and bad the time goes by quickly, so that alone doesn’t make things unique. What struck me so differently about this year was that the running out of time wasn’t accompanied by the concern about hitting those all important numbers. Like so many companies, it seemed that the numbers were hit not at the end of December but in November. What can I say? People had a great year in 2004. That sense of urgency simply didn’t exist. In fact, people who don’t normally indulge, be it via spending or time off were buying substantial purchases and/or taking weeks vacations.

The second sign that all was not the same or perhaps that all was more than right with the world had to do with one’s inbox. I can remember when, at least for a while, Viagra and mortgage ads didn’t dominate the inbox. For six weeks out of the year, one could look forward to email ad for some crappy gadget or toy, that when viewed at 2am in the morning all of the sudden didn’t seem so crappy. Whoever says stand alone email has no branding value obviously wasn’t active online when the tiny remote control cars were big. It’s too bad those people in China making them probably couldn’t appreciate the fact that their item was emailed billions of times.

It’s hard to say for sure why this year we didn’t see the equivalent of the radio controlled car. As is the case with many ads, the remote control car was an email phenomenon. There was no way it would have worked on the web or even in search. The remote control car worked because emails were not only inexpensive to send, but they also got through on a rather widespread basis. Unlike last year and especially two years ago, emails today simply don’t get in. Spam filtering works well, a little too well when it comes to the same offer being seen by millions of inboxes. Spam products no longer cost money but are available for free.

There is another good reason why there wasn’t a tiny flipping monster this year. Were a unique ad to come out, chances are it would still have a difficult time getting distribution even were inboxes easier to reach. This second reason that we didn’t see our electronic friend is that better offers exist. With an abundance of top gadgets being advertised for free, finding one that would perform well, one that wasn’t nearly as cool and cost money is not an easy task. Put it all together and emailers no longer have the incentive they once did to blast the offer. Perhaps too the novelty of the flipping wonder car simply wore off. It is reasonable to assume that other online shopping offers proved too compelling for people part with their impulse dollar.

Despite this year feeling different than others in the past, hopefully the lack of urgency and big holiday offer deluge doesn’t imply anything bad. Preferably, this would mean an auspicious start to the New Year - a new tradition in direct marketing online. When Winter 2005 rolls around, if people have hit their numbers and no remote control car ads, then perhaps we can look forward to a good 2006. Sorry hard working people in China, but here’s to no remote control cars this year.
 

Jay Weintraub

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