Digital Thoughts
by Jay Weintraub 

Some time around Thanksgiving, I tried to write an article of thanks. At the time, I couldn’t think of anything to be thankful for… anything that had to do with our industry that is. Working in performance-based internet advertising is a thankless job. Getting paid means living a transactional lifestyle, like being a salesman on commission knowing that no money will come in without any sales taking place. As I touch upon in this weeks Trends, our business has evolved tremendously. It went from being barely worthy of a handout in the eyes of the mainstream advertisers to squarely on the radar of the big spenders. In the not too distant future, ours will soon be the coveted “it” media.


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            My earlier allusion at not having anything for which to be thankful aside, those of us in the industry have a lot that we should be appreciative of. Despite the competitive, always-changing nature of our business, we work in one where the ultimate value of our business comes from what we think. Equally important, the internet provides us the ability to execute on what we think, faster than is possible in any other industry. Within less than a day, a new site or product can be launched. For an existing product, it is possible to test and refine literally dozens of variations. At the risk of sounding too 1998, from an information standpoint, the only restriction on how fast change can be implemented is the people making the changes.

Another quite remarkable thing about our industry is that we do hundreds of millions of dollars but have almost nothing to show for it. Contrast this to the non-digital world where you seek out and interact with an actual product. Tonight for instance, I went to the store looking for some luggage. Being somewhat thrifty I went to Ross. On the way back, I stopped to get some gas for my car. All throughout my evening, I interacted with very tangible goods. Someone worked on the car I drove and could tell others that is what they helped to make. The same is true for those working at the store or those that made the luggage, or refined the gas. When they tell others what they do, it clicks. When we tell people what we do, they look at us funny.

The lack of understanding, regarding what we do, in part comes from the ethereal nature of the internet. How do you touch the internet? It took five years for people to come closer to accepting that simply buying access to the net doesn’t entitle them to 100% free content. Then again, if you are of the younger generation, you expect everything to be free online but you don’t get upset when its not. Yet despite this intangible nature surrounding what we do, this year we can give thanks to internet advertising being more mainstream. Were you to say you worked in the biz back in 2000 people just assumed that meant some high flying stock or new technology; they didn’t see it as a logical extension of other forms of advertising simply applied to a new medium.

This year, we went from being outcasts to being OutKast. In other words, our hard work is starting to pay off, and there is almost nothing better than that. Our parents still may not understand what we do, and we still may not be able to easily point to our products, but the others outside the space now understand that information exchange and market creation qualifies as legitimate and non-trivial activities.

Like Scrooge, I too have found the internet spirit and am thankful for what it has become. That our industry has the promise, it does make sitting still tough. It’s either that, or the ADD which seems so common, but looking into that will have to wait until another article. All joking aside, I’d like to end this article and the year with another round of thanks, not to the industry but to the people in it who make it what it is. Without you, I wouldn’t have the opportunity to share with you. Without you, so much of what makes this space so great to work in would be missing. Thank you, and I look forward to serving you in 2005.
 

Jay Weintraub

  Also on the Confidential:

Digital Thoughts

Welcome to Partner Marketing 2005

Trends Report

Mays' Take - Major X List

Top Offers From Top Networks

Breaking News and Industry Headlines