Trends Report
by Jay Weintraub 

In January 2000, America Online merged with Time Warner. In what felt like a symbol of the dot com promise, the mega-billion dollar merger now almost seems like the beginning of the end. During the bust, few legitimate companies received criticism as persistently as AOL Time Warner. Investors complained, employees moaned, and most advanced users simply regarded them as the internet for dummies and not in step with the needs of the market. Given that AOL has lost subscribers for the past seven consecutive quarters speaks to the potential truth in that perception.

 


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In a sign that the recovery isn’t as solid as it might seem, AOL announced that it was cutting 4% of its workforce. That too is understandable as shares, since the merger, have lost 60% of their value, the company having come back but not fully. AOL, though, is still arguably the largest and most profitable internet company, and their recent projections for 2004 speak to that. Working in a space where companies who earn $10 million monthly seem enormous, AOL’s one billion dollars yearly in online advertising revenues becomes hard to imagine.

The internet advertising industry as a whole has had a remarkable year. Most reports show growth occurring at a minimum of 15% for 2004. Many companies in our space saw growth well beyond 15%, with 200% not being unreasonable. And gross online ad dollars spent should equal if not exceed the record levels hit in 2000 of just north of $8 billion. For 2005, that number could reach more than $9 billion dollars.

Hard to believe that four weeks from now, we’ll be in 2005, in less than three weeks, most business will come to a standstill for the days between Christmas and New Year’s Day. Even though the year is almost over, most people in the space seem to have too much work to do to focus on next year. Almost all to whom I’ve spoken, expect their business to grow in 2005 but don’t seem to be throwing out any projections. Unlike researchers and analysts, those doing the work rarely have the luxury of stepping back to assess the macro trends. The numbers become important facts but not factors.

It would be nice to predict the shape of next year, to be able to see the next big move. Each year seems to have a surprise, but when viewed with half-closed eyes, these big changes appear more iterative than initially believed. Certain trends will most likely continue into 2005 such as Dell, Hewlett Packard, and IBM being among the biggest spenders with LowerMyBills continuing to challenge Orbitz for king of reach and breadth of display ads. Rich media, wireless, contextual, and behavioral advertising will still command much of the buzz. Several of the more prominent companies in our space will either merge, be purchased, and/or go public. Search advertising will continue to attract attention along with affiliate marketing as more companies continue to place an emphasis on targeted, results-oriented traffic. Contextual marketing companies will begin offering even better applications for users as they invent even more integrated ways to show ads. Additionally, there will be many studies and continued arguments for online advertising as a branding medium.

All of the above predictions are well and good, but the majority of them do not mean much with regards to our day-to-day work. We have leads to deliver, registration paths to build and support, and sales to drive. We know in general some of the areas that will provide growth, but we are more apt to wait and see, focusing not on developing the next big thing but rather putting ourselves in a position to act.

It is fun to think academically about the areas of growth, and to wish for a prosperous new year. Granted, the end of this year brings with it optimism that certain years past did not have, but in the end, those of us in the performance space pay our salaries and those of our employees by earning money one lead at a time. We would not mind if a company wanted to spend five million dollars per month on a rich media buy, but we won’t hold our breaths for that to happen either.

As mentioned in countless articles and referenced here, all signs point to a good year in 2005. For the performance marketers, the only difference a new year brings is how easy it is for us to market. If we stop marketing, we stop making money. A good year means more places to market, more opportunities to market, no legislation, and greater acceptance for what we market. With that said, no matter what vehicle you use to market, here’s to a good year. May all your leads come true.

 

Jay Weintraub

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