Consumer Debt
David Fishman 

Through the internet boom and bust the US consumer debt levels have increased to staggering levels. According to the AARP consumer debt grew at alarming levels during the internet bubble years prior to the bust. Allowing for companies focused on this market to grow whether they were focused on debt consolidation, pay day loans, cash advance programs, all found room in this consumer “help” space and most of them built internet based consumer applications. Even the once stable and exceptionally profitable mortgage and refinancing verticals were saturated with thousands of companies since the demand had grown so high. As internet marketers we created no barrier to entry for these companies. Often we allowed these companies to simply call up, and we would help them touch one million consumers for less than the price of a bad vacation. Lets take a peak at the facts so we can understand why this is such a profitable space for advertisers and media providers.

For a few facts and figures, lets review the US consumer debt. “ US consumer debt has reached staggering levels after more than doubling over the past 10 years. According to the last years figures from the Federal Reserve Board, consumer debt hit $1.98 trillion in October 2003, up from $1.5 trillion three years ago. This figure, representing credit card and car loan debt, but excluding mortgages, translates into approximately $18,700 per US household.”1 If we include mortgage debts we are near $9 trillion total for consumer debt.

With so many homes in deep debt it is easy to see why advertising for these companies is a profitable opportunity. However the consumer and general American has been hit hard not only by debt but often by job loss which attributes to the debt problems.

Job losses are a serious problem that threatens to destabilize some of the foundations of the social and economic fabric that create the US economy. A positive of the internet bust was that most of the companies left in the consumer credit and financial space are reputable and truly interested in helping all consumers dig out of personal debt. With a majority of reputable companies working in this space the advertisers opportunity to capitalize on this market becomes more tasteful.

Internet advertising and media firms can easily capitalize on these trends by working closely with debt companies on campaigns that will help consumers find themselves debt free after a few years. It is very difficult for any company to help consumers pull out of debt if they do not have a source of income. The current recession has hurt the job market and as we discussed previously some attribute this to the outsourcing of jobs. Internet advertising may be one of the few industries that is growing and hiring at high rates every month.

Internet advertising will need to find the “right companies” in the consumer debt market to work with since they all offer the same benefits to the consumer. One of the challenges for the advertiser is to come up with creative ways to market these products. All of the companies offer the same value to the consumer; the question is, how do we as internet marketers find the most suitable company for the type of media we want to focus our energies on.

We certainly can help the US economy by producing jobs, but sometimes we can also help by finding campaigns and companies that can help millions of Americans solve problems that are agonizing to face on a daily basis.

 

  1. http://research.aarp.org/econ/dd70_debt.html
  2. http://www.washingtonpost.com/ac2/wp-dyn/A10011-2004Jan12?language=printer
  3. http://www.wsws.org/articles/2004/jan2004/debt-j15.shtml